Privacy Policy

Solving Home Sales, Inc. website is owned by DJW Company, LLC dba Solving Home Sales, Inc., which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Solving Home Sales, Inc., which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Solving Home Sales, Inc. website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

SMS Messaging Consent

By providing your phone number, you consent to receive text messages from Solving Home Sales, Inc. for purposes related to our services. Message frequency may vary. Message and Data Rates may apply. Reply HELP for help or STOP to unsubscribe. See our Privacy Policy and our Terms and Conditions.

Non-Disclosure of Messaging Consent Information

No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Personal information we collect:

When you visit the Solving Home Sales, Inc., we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information." Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Communications-Related Information:

We may collect and process telephone numbers, email addresses, and other contact information you provide to us through our website, forms, or other means of communication. This information may be used to send you transactional messages, marketing communications, and other business-related information.

When you provide your telephone number or other contact information to us, you expressly consent to receive communications from us, including text messages, telephone calls (which may be made using an automatic telephone dialing system or pre-recorded voice), emails, and other electronic messages.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website's features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website's features. For example, you won't be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via contact@solvinghomesales.com.

How We Use Your Contact Information:

We may use the contact information you provide to us for the following purposes:

• To respond to your inquiries and provide customer service

• To send you information about your transactions or relationship with us

• To provide updates about our services

• To deliver marketing and promotional communications

• To send appointment confirmations and reminders

• To conduct surveys and collect feedback

• For other business-related purposes

The frequency of communications will vary based on your interactions with our company and the services you request.

Opting Out of Communications:

You may opt out of receiving communications from us at any time by:

• Replying "STOP" to any text message you receive from us

• Following the unsubscribe instructions in any email we send you

• Contacting us at Contact@solvinghomesales.com or +1 (855) 606-1855

Please note that even if you opt out of receiving marketing communications, we may still send you transactional or relationship messages, such as those related to your account or our ongoing business relations.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

The right to be informed.

The right of access.

The right to rectification.

The right to erasure.

The right to restrict processing.

The right to data portability.

The right to object.

Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Compliance with Communications Laws:

We comply with applicable communications laws and regulations, including the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act. Our communications practices are designed to respect your privacy rights and preferences.

Retention of Communication Records:

We may retain records of our communications with you, including consent records, opt-out requests, and the content of messages, as required by law or for legitimate business purposes.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to contact@solvinghomesales.com or call us at +1 (855) 606-1855.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.